PREMIUM EVENT TENTS & CANOPIES BUILT FOR OUTDOOR EVENTS RELIABLE SHELTER FOR EVERY OCCASION

Terms of Service

Terms of Service

These Terms of Service govern your use of the Metro Event Tent website and your purchase of products from our store.

Acceptance of Terms

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree, please do not use our website.

Products and Pricing

  • All products are subject to availability
  • Prices are listed in US Dollars (USD)
  • We reserve the right to change prices without notice
  • Product images are for illustration; actual products may vary slightly
  • We make every effort to display accurate product information, but errors may occur

Orders

  • Placing an order constitutes an offer to purchase
  • We reserve the right to accept or decline any order
  • Order confirmation does not guarantee shipment; we will notify you if an order cannot be fulfilled
  • You are responsible for providing accurate shipping information

Payment

  • We accept major credit cards (Visa, Mastercard, American Express, Discover)
  • Payment is processed at the time of order placement
  • All payments are processed through secure, PCI-compliant payment processors

Shipping and Delivery

Free standard shipping is provided to all 50 United States. Delivery timeframes are estimates and not guaranteed. See our Shipping Policy for details.

Returns and Refunds

We accept returns within 30 days of delivery. See our Return Policy for full details.

Product Use and Liability

  • Tents and canopies must be properly secured according to included instructions
  • Do not use tents in severe weather conditions (high winds, heavy snow, lightning storms)
  • Metro Event Tent is not liable for damage or injury resulting from improper setup or use
  • Always anchor tents with stakes or weights as specified in the product instructions
  • Check local regulations and permit requirements before setting up large tents

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Metro Event Tent and may not be reproduced without permission.

Limitation of Liability

Metro Event Tent's liability is limited to the purchase price of products. We are not liable for indirect, incidental, or consequential damages.

Indemnification

You agree to indemnify Metro Event Tent against any claims arising from your misuse of products purchased from our store.

Governing Law

These terms are governed by the laws of the State of Missouri, United States.

Changes to Terms

We may update these Terms of Service at any time. Continued use of our website after changes constitutes acceptance of the new terms.

Contact Information

For questions about these terms:

  • Email: info@metroeventtent.com
  • Phone: +1 (417) 883-5133
  • Address: 2140 S Campbell Ave, Ste 100, Springfield, MO 65807

Business Hours

All times Central Time (Springfield, MO)

Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
Saturday10:00 AM – 2:00 PM
SundayClosed