This Privacy Policy describes how Metro Event Tent collects, uses, and protects your personal information when you visit our website or purchase our products.
Information We Collect
Information You Provide
Contact information: name, email address, phone number
Shipping address: street address, city, state, ZIP code
Payment information: credit card details (processed securely through our payment processor; we do not store card numbers)
Order history and product preferences
Communications you send us (emails, contact form submissions)
Information Collected Automatically
IP address and browser type
Pages visited and time spent on our site
Referring website and search terms
Device information and operating system
How We Use Your Information
Process and fulfill your orders
Communicate about your order status and shipping
Respond to your inquiries and provide customer support
Send promotional emails (only if you opt in; you can unsubscribe at any time)
Improve our website, products, and services
Prevent fraud and protect our business
Cookies
We use cookies to enhance your shopping experience, remember cart contents, and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We share information only with:
Payment processors to complete transactions
Shipping carriers to deliver your order
Service providers who help operate our business (email, analytics)
Legal authorities when required by law
Data Security
We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmissions. Payment information is processed through PCI-compliant payment processors.
Your Rights
Access your personal information
Correct inaccurate information
Request deletion of your data
Opt out of marketing communications
Request a copy of your data
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
For privacy questions or requests:
Email: info@metroeventtent.com
Phone: +1 (417) 883-5133
Address: 2140 S Campbell Ave, Ste 100, Springfield, MO 65807